Tetravan Limited Warranty
Thank you for choosing Tetravan products. We stand behind the quality of our products and offer a 2-year limited warranty from the date of purchase.
What’s Covered:
This warranty covers defects that affect the performance of Tetravan products that have been properly installed according to Tetravan’s installation instructions.
What’s Not Covered:
This warranty does not cover any damage caused by improper installation, misuse or modification of the product. Any installation that does not follow our provided instructions will void the warranty. Residential installations of the Folding Shower or In Floor Shower Pan are not covered under this warranty.
Cosmetic issues such as scratches, dents, or surface discoloration resulting from use of the product are not covered. This warranty is limited to functional issues that affect the product’s performance.
How to Make a Claim:
If you believe you have a valid warranty claim, please contact Tetravan customer service with your proof of purchase and details of the issue. We will review your claim and, if it falls under our warranty, we will repair or replace the product at no cost to you.